Bonito Beauty Products will like to remind you to stay at home and to take all possible preventative measures to reduce the spread of the Coronavirus around our communities.

 

Please refer to the FAQ section for more information. Thank you once again for choosing Bonito Beauty Products for your purchases.

Frequently Asked Questions

Shipping & Handling

Shipping Method


Due to current global events, shipping will be done on a weekly basis (Fridays Mornings) using United States Postal Services (USPS) and all orders will be handled following USPS regulations. Bonito Beauty Products is not responsible for any damages, delays, tampering or mishandling of any packaged order once it has been delivered. For more information about the carrier and tracking please visit USPS.COM. Email us for additional support at contact@bontirobeauty.com.




International Shipping


International shipping is available on a fix rate calculated by price. Orders larger than $ 60.00 USD dollars receive free shipping, while orders under $60.00 USD have a $10.00 USD shipping rate.




Domestic USA Shipping


All USA domestic (including territories) receives free shipping after $25.00 USD of purchase. Purchases under $25.00 USD have a fix rate of $8.00 USD.




Expedite Service


Expedite Service is available for a fix rate calculated by price and by region

-Domestic shipping: purchases under $75.00 USD have a fix rate of $20.00 and those over $75.00 USD receive free expedite service.

-International Shipping: purchases under $85.oo USD have a fix rate of $40.00 and those over $85.00 receive free expedite service.




Shipment Delay or Damages


All fulfilled orders receive a confirmation email with a tracking number. Orders can be tracked using USPS.COM tracking service. Bonito Beauty Products is not responsible for any damages, delays, tampering or mishandling of any packaged order once it has been delivered. For more information about the carrier and tracking please visit USPS.COM. Email us for additional support at contact@bontirobeauty.com.Terms of sale





Terms of Sale

Payment Methods


Secure payments are made at checkout through Stripe using credit cards or using payment option through PayPal.




Returns


Bonito Beauty Products does not accept returns of purchased goods until further notice. All sales are final.




Refunds


Bonito Beauty Products only offer refunds for the following:

-Wrong Items: items received does not match the description or your receipt. Refund only for missing items.

-Expired Products: Products received have an expiration date prior than purchase. Refund only for expired item.

-Wrong Address: refund of full order when Bonito Beauty Products shipped to an address different from the provided by client. Refund only for missing items.




Tax Collection


A tax of 11.5% is added to every purchase at checkout as per regulations of the Government Of Puerto Rico United States Commonwealth.




Promotions & Coupons


Bonito Beauty Products coupons and promotions have their restrictions and limitations which will be clarified on the original announcement through it's social platforms. For additional support, please contact us through email at contact@bonitobeauty.com.




Drop-shippided Items


Bonito Beauty Products offers items sourced and handled directly by the supplier, this is also known as drop-shipping. These items are susceptible to the suppliers' own Terms & Conditions, not on Bonito Beauty Products. For faster better service feel free to contact us by email at contact@bonitobeauty.com.





More Information

Coronavirus Prevention Meassures


Due to current global events, shipping will be done on a weekly basis (Fridays Mornings) using United States Postal Services (USPS) and all orders will be handled following USPS regulations. Bonito Beauty Products is not responsible for any damages, delays, tampering or mishandling of any packaged order once it has been delivered. For more information about the carrier and tracking please visit USPS.COM. Email us for additional support at contact@bontirobeauty.com.

Bonito Beauty Products will like to notify to all its costumers that it is safe to receive packages during this outbreak. Refer to your local health care service or the CDC website for more information. We also like to inform, that we take every precaution necessary to ensure the safety of us and our clients. We like to thank you for your continuous support during this uncertain times.




Live Markets


All scheduled events have been postponed due to safety reasons. Subscribe to receive more information on our monthly posts or follow us on our social media platforms.




Collaborations


For collaborations or partnership please contact us by email at contact@bonitobeauty.com. We are limited on the types of collaborations we can offer, but feel free to get in touch with us.





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